Privacy Policy

Last Updated: January 2025

This Privacy Policy describes how HVACVisibility (“we,” “our,” or “us”) collects, uses, and protects the personal information of visitors and users (“you”) who access our website and services.

We are committed to maintaining your privacy and ensuring your personal information is handled securely and responsibly.

1. Business Information

HVACVisibility
Salisbury, MD
Email: hello@hvacvisibility.com

2. Information We Collect

We collect the following types of information:

Information You Provide Voluntarily

When you fill out our contact form, request information, or communicate with us, we may collect:

Name
Email address
Phone number
Company name
Industry information
Any message or details you choose to provide

Information Collected Automatically

Our website may automatically collect certain information through cookies, analytics tools, and server logs, including:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring URL

This information helps us improve website performance and user experience.

3. How We Use Your Information

We use collected information to:

Respond to inquiries and provide requested information
Communicate about services or scheduling
Improve our website, content, and user experience
Analyze site traffic and performance
Maintain website security and functionality

We do not sell personal information.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only in the following limited situations:

Service Providers: Trusted third-party platforms (such as web design or hosting providers, analytics tools, or email providers) that help operate our website and communication systems.
Legal Obligations: When required to comply with applicable laws, regulations, or court orders.

These third parties are not permitted to use your information for any purpose unrelated to our services.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Improve functionality
Remember preferences
Analyze visitor interactions
Enhance website performance

You may choose to block cookies through your browser settings, though some features may not function properly.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have the right to:

Request access to your personal data
Request corrections or updates
Request deletion of your information
Opt out of communications
Request clarification on how your data is used

To make a request, please email hello@hvacvisibility.com.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of those external sites.

9. Children’s Privacy

Our services and website are not directed to individuals under 18.
We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at: hello@hvacvisibility.com